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SAA Creche CSS Survey: View Response #23

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Name (Optional).

Brenda Mfihlo

Department/Company.

ITS

Number of children attending the SAA Creche

1

How long have you been using the SAA Creche service?

3-5 years

Please rate your satisfaction with the SAA Creche facilities and learning programmes.

  Poor Average Good 
  123N/A
The design and atmosphere 
The general cleanliness of the facility 
The condition of the classrooms/nursery 
The playground facilities/equipment 
The ablution facilities 
The professionalism of the teachers/facilitators 
The programme/activity contents 
The safety and security of the premises 
The meal/snack service(quality & quantity) 
Creche operating houres 
Creche fees 
Overall management of the Creche 

Tell us what you like most about the SAA Creche?

Convenience, the location - knowing my child is not far from my office.

Tell us what you like least about the SAA Creche?

The security gate that is left open, no security visible at the crèche. Sometimes in the afternoon you find 2 or 3 children playing outside unsupervised, and the gate open.

Children being expected to sit down while waiting for the parents. Children like to play, why are they not allowed to play outside?

Do you have any recommendations for enhancing the SAA Creche Programme and facilities?

1) The qualifications /experience of the teachers /care givers that are employed in the crèche be visible to the parents.
2) Please provide us with an email address so we can send proof of payment.
3) Please do fund raising during the year, and not expect the parents to ask for donations from people or state how much you need extra for whatever events the crèche will be hosting.
4) Afternoon care, pls have more than one person looking after children in the afternoon - let children play outside if the weather allows.
5) The crèche has an unpleasant odour, not sure what is causing it.
6) Please issue (on sale) diaries for children which informs the parents what the children ate, what they did /learnt and if there any incidents to report. These to be completed by teachers daily and parents to sign daily as well.
7) I personally cannot comment on the learning programme as I do not know what they have been learning.
8) I think the crèche owes parents detailed communication on the huge increase in school fees - I think 44% increase is quite high.
9) The crèche to have a website, so we can get all information online, including monthly newsletters.

Created at 11/12/2014 9:16 AM by Brenda Mfihlo
Last modified at 11/12/2014 9:16 AM by Brenda Mfihlo